How London's Retail Economy Is Adapting to New Consumer Habits
Online shopping has plateaued rather than taken over — leaving retailers with a more complicated task than choosing between physical and digital.
Commerce & Retail Correspondent
Sophie Clarke covers commerce and retail for London Loves Commerce, reporting on shopping districts, consumer behaviour, brands, and the changing shape of London's high streets.
Online shopping has plateaued rather than taken over — leaving retailers with a more complicated task than choosing between physical and digital.
Payments, stock, and ordering have all gone digital — and the shops benefiting most aren't necessarily the biggest, just the ones that adopted the basics properly.
Loyalty in London retail is becoming more conditional and more actively earned. Here's what's actually driving the shift.
London's high streets aren't dying — they're being rebuilt around a wider mix of uses than retail alone. Here's what that reinvention actually looks like on the ground.
Footfall alone no longer tells you whether a shopping district is thriving. Here's what tends to actually separate the ones holding up from the ones struggling.
Independent retailers do more for London's neighbourhoods than their share of overall sales suggests. Here's why they still matter, even in a market chains can seemingly out-compete on almost every metric.
Footfall has been falling across UK retail for months — but not evenly. Here's what the data shows about why shoppers are choosing independents, and what separates the ones actually growing from the ones struggling.